How the introduction of IT tools from the first days of work helped to incre...
We tell how to a restaurant of Japanese cuisine "Rubi Sushi" to increase the recognition on the maps to 200%.The Revvy service is engaged in promoting the local business: it increases brand awareness and increases the rating on geoservices, creates a channel of communication with customers and establishes an effective system for collecting reviews.
From this, the number of positive reviews is growing, the reputation of the company is improving. This attracts a new audience, sales are growing, and with them the income of the business.
We want to introduce you to the interesting dating of the restaurant "Ruby Sushi". The results of the promotion are positive and stable. The business is young, started its activity from January 2023. Now at the stage of formation. It is located shopify website designin the city of Chelyabinsk. The concept is based on the delivery of Japanese cuisine: rolls, sushi, noodles, soups, lunches. Landing in the institution is not provided. To date, one point has been opened, but in the future the expansion is being considered.
Tasks at the start
from the very beginning to launch an effective tool for the promotion and delivery of products;
create a functional and convenient website;
create a convenient mobile application for delivery;
Implement a bonus system;
find an effective service for working with reviews.
What's been done?
The site and mobile application was created using the CRM system iiko.
A multi-level bonus system was introduced using the iikoCard loyalty module.
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How the introduction of ITtools from the first days of work helped to increase the recognition on the maps above 200%: the “Sprum of land”
3. To work with reviews, the Revvy service was chosen.
How the introduction of IT tools from the first days of work helped to increase the recognition on the maps above 200%: the “Sprum of land”
How did Revvy work with reviews?
When receiving an order, the guest is sent to WhatsApp with a request to evaluate the food and quality of service.
When esting the four stars below, the system’s algorithms automatically notify the administrator. Next, he contacts the client and learns the reasons for the low estimate. Different options are offered to resolve the situation. For example, the client receives bonuses at the next order.
If the assessment is good, the system sends the client a link to publish a review in Yandex or 2GIS geoservices.
To the first who immediately puts the highest score, we accrual bonus points.
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